I'd also have to agree. Getting booted with nothing saved is unacceptable. I want to love this game, but me and a friend can't play through. We just got disconnected on the final wave of the final level. How can you play endless either. Basically unless this gets fixed, the game is virtually unplayable in multiplayer. This is a huge dissapointment, as the game was designed to be played in coop.
Robot Please Fix This!!!
I can't see how saving could work, but a fine solution would be to just end the round. But SixOkay said being dropped to menu was Steam's fault.
Me and my friend also get disconnected right after we loose the last rift point, and we don't get to be in the leaderboards :S.
This doesn't happen in every map, but we have tried King of the Hill four times on Endless and my game always crashes to desktop right in the end, and my friend sees a message saying: "You have been disconnected". (Both didn't ALT-TAB)
This must be fixed...we spent more than 2 hours in each try and no stats were given.
Yes, thats a good idea!
Only just for online games I think...
Disconnection options in a game of this type:
1) Boot one person, the other stays in the game.
a. game can pause for other person to rejoin.
b. game can continue with remaining player (not preferrable, but better then both booted)
c. AI bot takes over until friend rejoins ( ala Left 4 Dead ). -- I really like this one.
2) In endless, boot both, but award as if you ran out of rift points there. (not preferrable, but better then getting nothing for your time )
3) Create Save Points between waves that could be reloaded. -- Logiz
4) Both get pushed to solo play. (hopefully waves would readjust to solo after the current one).
If anyone has any other ideas to add to help create a disconnection matrix, please add. (not trying to suggest this is a complete list)
Bottom line almost anything is preferrable to the current situation. It's gotten to the point where I'm going to start playing something else whenever my friend is online, because there are too many situations where we lose all progress, when we are doing good in this game. I'd love to be able to recommend this game to everyone, but with so much of the game being too dificult playing solo, and coop having so many disconnects, while not providing any reward for progress (in a disconnect situation, I mean), it would be hard to do so. Surely something can be done by your development team to help. Many games manage network traffic issues. This is a coop game, not a competitive one, even a really bad ping with really bad lag would be preferrable to being booted the way we are. So maybe even removing that criteria for disconnection could be a quick way of helping.
Someone Who Wants to Kill Orcs with his Friend.
We experienced the same issue as described in the original post tonight. We have been playing the story and some endless mode for the last few days without issues. Tonight, we had two games disconnecting around wave 35-40 in endless tunnel.
We are playing a lot of different games coop, and have not experienced disconnects. Systems are current, bandwidth large, latency good. Note that our voice skype connection remains steady while the game itself 'disconnects'.
A few suggestions to make this better:
1- Upon disconnect, please reward the players with the skulls they earned. Alternatively, award skulls per wave. Spending a few hours in a game to just get no progress is discouraging.
2- If you don't have this already, add telemetry to the game so you get information on the number of disconnects, when they occur, and base game stats so you can correlate the issues. At the very least you will know how many users are affected.
3- As a temporary fix until you find why this happens, and assuming this is a client-server game, you could freeze the server and allow the client to rejoin, resync and go. Note that after a disconnect we had no issues recreating a party and starting a new game. If this is a deterministic game, you could save the game state at the start of the wave, and resync there.
Hopefully this can be fixed soon. We do enjoy the game, but this is ruining the overall experience.
- E -
Is this error still existing, because it never happened again while we were playing?
I'm going to bump this thread because I'm still having this exact issue, 9 months after giving up on playing from home.
Now for the fun part. I'm a network admin, and THIS TIME, I'm trying to play with a coworker, while at work, via lan, with a #$*(ing 30 MEGABIT SYMMETRIC INTERNET CONNECTION that has a 5-9's SLA.
Additionally, we've got about 5 different monitoring systems in place, so I can say with 100% certainty that the problem is not our connection, and I can PROVE IT with logs.
Additionally, your web server is throwing some pretty little 503 errors at the same time while I'm trying to post this.
It's time for you to figure out what the issue on your end is, increase the timeout to AT LEAST 120 seconds (to deal with steam maintenance cycles), or start issuing refunds.
Yeah I have this problem too.
I am afraid to play co-op endless, since the last time this happen my characters were erasered afterwards.
This issue does leave a sour taste in an otherwise good game.