New Crashes Explained
Hey folks -
We know that several of you are getting crashes since the update. We've managed to track down what is going on. This crash appears to be happening in some very specific cases. If you had a game already active, and the last move made before the update contained a chain action (lightning or chain heal), and you then watch the replay of that move in the new version of HA, you'll get a crash.
So what can you do if you're getting this crash?
If the chain action in question is not the first move your opponent makes, you can quickly press the fast-forward button to skip the replay entirely. Then, make and submit your move. After you've submitted a new move on the new updated version of HA, this problem goes away and you can play as normal.
If the chain action is the first move made on the replay and you simply cannot fast-forward past it to make your move, then please email support@robotentertainment.com with the details of the match (who's in it, when was it started, teams, etc) and we'll look at it. The most likely resolution for those situations will be forcing the match to resolve and awarding both players with a win.
Just emailed you.
i emailed you earlier today with the relevant information..and yes it was a wizard doing a chanied lighintning attack
Fast forward fixed it for me, thanks
I've been having games "lock" in unusual ways- which is distinct from a crash but still ruins the game
right now it's my opponent's turn, but he can't move. when i view the game, it shows his last move, but not mine. my AP is full as if it were my turn, but I can't use any of my units
Why does the match need to resolve? You guys are going to fix this eventually...........right? D:
I found a very specific crash
I had one wraith on my train track
I finished off my opponent with a VM and was gonna eat a corpse as a little taunt but the game would crash after all enemy was k.o'd and I tried to select the wraith , I can select the wraith and attack aslong as I dont try and do it last
Ive ended the game vs DW but it didn't really impact me just a very specific crash
Here is my situation:
My opponent block his tribe warrior with shaman, so my wraith need to move twice to be able to attack the warrior. The warrior is having meat. My wrait attach the warrior twice. After the second attack, when I want to consume the warrior, the game crash. It crash when I tap the wraith.
The warrior is in deploy tile. It might related with this bug: http://www.robotentertainment.com/forum/topic/Another-Wraith-Bug-Game-Crash
There are other bugs involving a witch KOing an enemy on the deploy tile- seems like the little red crosshairs appearing on a corpse on the deploy tile is what sets it off?
my game was fine until today
it's crashing when i use my fully upgraded wraith (all items and max hp) who has been hit by the 25% hp reduction as well as the armor reduction from the shaolin team.
every time i try to attack a unit that is standing on a deploy tile (the opponent's deploy tile) the game crashes on the attack that would KO that unit
Im having kinda like the same problem with the tribe ...when i try to ko/ stomp a corpse ( i have about 3 corpses to choose from) the game crashes) dont know what else to do as making any other moves would not be optimal
Im having kinda like the same problem with the tribe ...when i try to ko/ stomp a corpse ( i have about 3 corpses to choose from) the game crashes) dont know what else to do as making any other moves would not be optimal
We were told by SixOkay that a patch submitted to apple should resolve these issues. I'm hoping it is released on iOS any day now.
http://www.robotentertainment.com/forum/topic/FYI-patch-near
ok thanks ill just ignore the game for now ...its 1 of my league games with a high rated player than me and i wanna own him lol
Just emailed you.